Why Smart Rentals?
Local Knowledge, Local Relationships
While Smart Rentals Townsville is a fresh new business, our Principal Licensee Steven McDonald has worked in the Townsville property market since 2001 and brings to the business a reputation of communication, customer service and integrity. We’re happy to provide you with testimonials from satisfied clients.
Effective and Efficient Communication
We respond to calls and messages same day. Our friendly and professional team will communicate with you every step of the way as they handle your tenant and property matters effectively and efficiently.
Our property managers are accredited and know the local property market.
Our leasing agents are qualified sales people who know how to show properties and pre-qualify prospective tenants.
We don’t just hand out keys and wait for an application to come in – we are out there actively leasing your property.
We Come to You!
We’re mobile and will meet with owners and tenants on site. We are happy to schedule after hours inspections and appointments where required.
We’re contactable and available when you need us.
Our office is open during normal business hours (excluding holidays) and our property managers and leasing team are on call for after-hours appointments and tenant emergencies.
We guarantee to respond to you same business day if we can’t take your call straight away.
Our extensive online advertising is always working 24 hours 7 days a week and allows tenants to not only view properties but also to book inspections online and even complete rental applications online.
All tenants are provided with the Smart Rentals Townsville Maintenance app so they can make maintenance requests 24/7 direct from their smart-phone, or direct from this website.