All general repairs and maintenance requests must be made in writing to our office. Please refer to the Trouble Shooting Guide before logging maintenance.
You can report maintenance using our FREE Tenant Maintenance Reporting App (designed for smart-phones and tablets) or direct from this site by clicking the link below.
When logging maintenance please provide a detailed description of the issue, make and model and attach a photo of the issue if possible.
Please confirm your instructions regarding arranging access so that we can process your request quickly and our tradies can schedule your job. The quickest way to have repairs attended to is by allowing access for the tradespeople, you can do so by giving authority to use the agency’s keys to enable the required Tradesperson to access the property.
Please note that if you make a time to meet at the property and you don’t show up, you may be invoiced for the call out fee.