Reviews
Find out more about what some of our satisfied customers have said about Smart Rentals below. If you are a current Smart Rentals customer and would like to provide feedback, please contact us at [email protected]

Very easy to deal with. Diligent with the rental property


Efficient staff


We trust them to look after our property and make sound decisions


They supply true property management unlike others in Townsville!


The service went above and beyond and the team were very supportive during a very difficult time for our family


Professional and excellent service in Townsville which is hard with a real estate agent


Open and honest communication


Delivered on what was promised


super organised and extremely helpful


they always quick respond when we need to fix something


The fast responses we receive from the Smart Rentals team And, the feedback we receive after an inspection


Smart rentals were efficient, friendly and professional. So easy with all the forms online. Could not fault our experience.


professional service


Always professional and easy to work with


Very professional. Efficient


Everything, whether it be me ask for something or your staff request something it is delt with straight away or as soon as possible . Routine inspections done on a regular basis and staff are very professional!!!


Very organised, reply to emails and have had no dramas whatsoever


Strong IT


Steve and his staff are awesome, very efficient.


Friendly staff.


I have no issues when I do I am helped fast I feel that smart rentals cares about me


Smart rentals team makes the process very easy, great communication


Living interstate we know everything is taken care of, we have nothing to worry about.


Always looking after my investment with my best interests.


Prompt replies and prompt resolution of issues


Kind and helpful staff


Excellent service and follow-up on any concerns. Keep landlords informed.


Absolutely cannot fault Smart Rentals, responsive to all owner and renters needs. So please with my choice of rental agency.


Prompt communication & professional management.


Good prompt friendly service


Very good service and quick response with all matters first class


Fantastic customer service


Very professional people


Active property management and prompt responses


Quick replies


The team at smart rentals are reliable and trustworthy. They look after our property and get the job done.


Friendly and helpful property managers


Professional, friendly and engaging team


When I needed to end my lease because of a unexpected incident they supported me and worked with me to get new clients. This was amazing as I was going through a hard time.


Friendly and professional.


Property managers use their expertise and autonomy to make good decisions


Living in South Australia we know everything is being taken care of. We don’t have to worry about a thing.


easy to deal with


Looking after my investment and keeping me up to date with any issues such as maintenance.


Swift response and turn around time to all requests


Quick response and they kept me in the loop


Friendly and helpful staff. Any issues or concerns were dealt with promptly and effectively. The rental team was very understanding and easy to deal with. I would absolutely recommend Smart Rentals in the future.


Great property management service to Landlords. Friendly staff and always very helpful.


The professionalism of the staff but still maintained a friendly demeaned and we’re always welcoming to my questions as I was a first time tenant. If I was their boss I’d give them a raise 🙂


Good proactive service
