Reviews

Very easy to deal with. Diligent with the rental property

Efficient staff

We trust them to look after our property and make sound decisions

They supply true property management unlike others in Townsville!

The service went above and beyond and the team were very supportive during a very difficult time for our family

Professional and excellent service in Townsville which is hard with a real estate agent

Open and honest communication

Delivered on what was promised

super organised and extremely helpful

they always quick respond when we need to fix something

The fast responses we receive from the Smart Rentals team And, the feedback we receive after an inspection

Smart rentals were efficient, friendly and professional. So easy with all the forms online. Could not fault our experience.

professional service

Always professional and easy to work with

Very professional. Efficient

Everything, whether it be me ask for something or your staff request something it is delt with straight away or as soon as possible . Routine inspections done on a regular basis and staff are very professional!!!

Very organised, reply to emails and have had no dramas whatsoever

Strong IT

Steve and his staff are awesome, very efficient.

Friendly staff.

I have no issues when I do I am helped fast I feel that smart rentals cares about me

Smart rentals team makes the process very easy, great communication

Living interstate we know everything is taken care of, we have nothing to worry about.

Always looking after my investment with my best interests.

Prompt replies and prompt resolution of issues

Kind and helpful staff

Excellent service and follow-up on any concerns. Keep landlords informed.

Absolutely cannot fault Smart Rentals, responsive to all owner and renters needs. So please with my choice of rental agency.

Prompt communication & professional management.

Good prompt friendly service

Very good service and quick response with all matters first class

Fantastic customer service

Very professional people

Active property management and prompt responses

Quick replies

The team at smart rentals are reliable and trustworthy. They look after our property and get the job done.

Friendly and helpful property managers

Professional, friendly and engaging team

When I needed to end my lease because of a unexpected incident they supported me and worked with me to get new clients. This was amazing as I was going through a hard time.

Friendly and professional.

Property managers use their expertise and autonomy to make good decisions

Living in South Australia we know everything is being taken care of. We don’t have to worry about a thing.

easy to deal with

Looking after my investment and keeping me up to date with any issues such as maintenance.

Swift response and turn around time to all requests

Quick response and they kept me in the loop

Friendly and helpful staff. Any issues or concerns were dealt with promptly and effectively. The rental team was very understanding and easy to deal with. I would absolutely recommend Smart Rentals in the future.

Great property management service to Landlords. Friendly staff and always very helpful.

The professionalism of the staff but still maintained a friendly demeaned and we’re always welcoming to my questions as I was a first time tenant. If I was their boss I’d give them a raise 🙂

Good proactive service